Experiencing a situation where your TP-Link router shows as connected but provides no internet access can be frustrating, but understanding the common causes can help you resolve the issue efficiently.
Firstly, ensure there are no physical connectivity issues. Check that all cables connecting your TP-Link router to the modem and the modem to the wall outlet are securely plugged in. Sometimes, a loose connection can disrupt internet access.
Secondly, verify the status of your internet service. Contact your ISP (Internet Service Provider) to confirm there are no outages in your area or any issues with your internet subscription. ISPs often provide online tools or customer service hotlines to check service status.
Next, check the lights on your TP-Link router. Typically, a solid green light indicates a good connection to the internet. If the light is off or blinking, it may indicate a problem with the router's configuration or a connectivity issue with your ISP.
Another troubleshooting step involves restarting your TP-Link router and modem. Power them off, wait for about 30 seconds, and then power them back on. This can sometimes resolve temporary connectivity issues caused by router or modem glitches.
Lastly, consider checking the router's settings through its web interface. Ensure DHCP settings are configured correctly to assign IP addresses to devices connected to the network. Also, verify DNS settings and consider using Google DNS (8.8.8.8 and 8.8.4.4) or your ISP's recommended DNS servers. Visit https://www.callhelpcenter.com/tp-link-router-not-connecting-to-internet/
If these steps do not resolve the issue, consulting TP-Link's customer support or your ISP's technical support team may be necessary to diagnose and fix more complex router or connectivity problems.